FAQ
Get to Know Our Business
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How much does your service cost?Our pricing varies depending on factors like the type of cleaning, size of the space, and specific requirements. Contact us for a personalized quote tailored to your needs.
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Are your cleaning products safe for pets and children?Yes, we prioritize using eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment.
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How often should I schedule a professional carpet cleaning?For most households, a yearly professional carpet cleaning is recommended. However, high-traffic areas or homes with pets might benefit from more frequent cleanings.
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Are you available on weekends?Yes, we offer flexible scheduling, including weekdays and Saturday, to fit your convenience.
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What is carpet steam cleaning?“carpet steam cleaning” is known as hot water soil extraction cleaning, in this cleaning technique we sprays heated water, sometimes with additional chemicals, on the carpet.and at the same time, the water is vacuumed up,with any dislodged and dissolved dirt or bacteria. Most of the industry manufacturers highly recommend hot water extraction method to effectively clean your carpets which is also called deeper cleaning of carpets.
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Will carpet cleaning kill fleas?Steam cleaning can kill fleas. it is a helpful technique for eliminating fleas deep under carpets, also it’s a alternative to clean hard-to-reach areas, like in and around your stuff like furniture. Steam cleaning or hot water extraction simply best for removing fleas/bacteria than vacuums.
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Do I need to be present during the cleaning?It's up to you. Many clients provide access, and our trustworthy team can perform the cleaning even if you're not there. Just let us know your preference.
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How can I pay for your services?We accept various payment methods, including credit cards and online transfers. Payment details will be discussed when booking.
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Will carpet cleaning remove pet urine?We use high-quality pet odor neutralizer to get rid of stain and smell.
Billing and Pricing
Our pricing is fair and competitive, with no hidden fees. We provide clear quotes upfront.
Accepted Payment Methods
At FreshStart Cleaning Service, we believe in fair and transparent pricing. Our packages are designed to suit different budgets and cleaning needs.
Cancellation and Rescheduling Policy
We understand that plans can change. We ask that you give us at least 24 hours' notice if you need to cancel or reschedule your cleaning appointment. If you cancel with less than 24 hours' notice, a cancellation fee may apply.
Satisfaction Guarantee
We want you to be completely satisfied with our cleaning services. If for any reason you're not happy with our work, let us know within 24 hours and we'll come back to make it right.